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Terms of Service

Understanding our rules and policies for using our services

Welcome to Garage Doors King ("we," "our," or "us"). These Terms of Service ("Terms") explain the rules for using our website https://garagedoorsking.com/ (the "Website") and all services, tools, and features we provide (the "Services").

By using our Website or Services, you agree to follow these rules. If you do not agree, please do not use our Website.

Since 2005, Garage Doors King has helped homeowners and businesses with garage door repair, installation, and maintenance. These Terms explain how we work with our customers and how we keep things fair and safe. We want everyone who uses our Website and Services to understand what is expected and how we protect both our users and ourselves.

1 Who Can Use Our Services

You must be at least 18 years old (or the legal age in your area) to use our Services. If you are under 18, a parent or guardian must use our Services for you and take full responsibility.

By using our Services, you also promise that you are able to enter into a legal agreement. You must provide true information about yourself, such as your name, address, and contact information. Misrepresenting yourself or using fake information may stop you from using our Services.

2 What Services We Offer

Garage Doors King offers:

  • Garage door installation (homes and businesses)
  • Garage door repairs and emergency repair services
  • Garage door opener installation and maintenance
  • Regular maintenance programs
  • Sale of parts and accessories

We may update, add, or stop some Services at any time. Availability depends on location, staff schedules, and supplies.

Some services may have special requirements. For example, large commercial doors may need extra planning or special equipment. We will always let you know if this is needed before we start work.

3 Your Responsibilities

When using our Website or Services, you agree to:

  • Give us true and complete information when asking for services, quotes, or help.
  • Use our Website only in legal and respectful ways.
  • Not try to damage, hack, or disrupt our Website or systems.
  • Not send viruses, spam, or harmful content.
  • Keep your own devices and internet connection safe and secure.

You also agree to cooperate with our staff if they need extra details to complete a service. This helps us do our work safely and correctly.

4 Scheduling, Quotes, and Payments

Scheduling: Appointments made online or by phone must be confirmed by us. We may need to reschedule if there are emergencies, bad weather, or other problems. We always try to give you as much notice as possible.

Quotes: Prices we give are estimates. Final prices may change depending on the work, parts, or labor needed. Quotes are usually good for a limited time. We recommend checking the quote again before scheduling.

Payments: You must pay when the service is finished unless we agree otherwise. We take cash, checks, credit cards, or other methods we tell you about.

Deposits: For big projects or special orders, we may ask for a deposit before work begins. Deposits are usually non-refundable.

Non-Payment: If you do not pay, we may stop services, add fees, send to collections, or take legal action. We may also charge interest on late payments if the law allows.

Payments and quotes help us plan for parts, labor, and scheduling. Clear payment keeps your service running smoothly and prevents misunderstandings.

5 Cancellations and Refunds

Cancellations: You must cancel or reschedule at least 24 hours before your appointment. Otherwise, we may charge a fee. This helps us schedule other customers and plan our work.

Refunds: Labor (the work we do) is usually not refundable. Products may be refunded or replaced if they are defective and under warranty.

Special Orders: Custom-made parts or items ordered just for you cannot be refunded once ordered.

We want our customers to feel confident. If something goes wrong, we will work with you to find a solution that is fair and safe for both parties.

6 Warranties and Disclaimers

Limited Warranty: Some parts and services may have warranties from us or from the manufacturer. We will tell you the details at the time of service.

Exclusions: Warranties do not cover misuse, lack of maintenance, weather damage, accidents, or repairs done by others.

Disclaimer: Our Website and Services are provided "as is" and "as available." We do not promise they will always be perfect, without errors, or fit your exact needs.

Even with warranties, it's important to use your garage doors safely and follow the instructions for maintenance.

7 Limitation of Liability

As much as the law allows:

  • We are not responsible for indirect, special, or accidental damages that may happen when using our Website or Services.
  • Our total responsibility for any claim will never be more than what you paid us for that specific service.
  • We are not responsible for damages caused by misuse, third-party products, accidents, or natural disasters.

This means we try our best, but we cannot guarantee every outcome. You agree to use our Services responsibly.

8 Intellectual Property

Everything on our Website, like our logo, text, pictures, videos, and designs, belongs to Garage Doors King or our partners. It is protected by copyright and trademark laws. You cannot copy, share, or use our content without our written permission.

Using our content without permission could break the law. Always check with us if you want to use our materials for anything outside your personal use.

9 User Content

If you post reviews, testimonials, or comments ("User Content") on our Website or social media:

  • You allow us to use, copy, and share it for free, worldwide, for business or marketing purposes.
  • You promise your content is true, legal, and not harmful or offensive.
  • We may remove or edit any content at any time if we think it is not appropriate.

Sharing your experience can help others know what to expect when using our Services. We appreciate honest and respectful feedback.

10 Third-Party Links

Our Website may link to other websites. We do not own or control those sites and are not responsible for their content, safety, or policies. If you use them, you do so at your own risk.

Some links may be helpful resources. Always check the privacy rules and terms of the other site before giving any personal information.

11 Privacy Policy

Your use of our Website also follows our Privacy Policy. The Privacy Policy explains how we collect, use, and protect your personal information. By using our Website, you agree to the Privacy Policy.

We take your privacy seriously. We protect your information from unauthorized access and only use it to provide our Services.

12 Ending Services

We may limit, suspend, or end your use of our Website or Services if you break these Terms or use them in harmful or illegal ways.

Ending your access may happen if rules are broken repeatedly or if your use causes harm to others.

13 Indemnification

You agree to protect and not hold Garage Doors King, our workers, or our partners responsible for any claims, damages, or costs (including lawyer fees) that come from your use of our Website or Services, breaking these Terms, or harming others' rights.

This means you will help cover any problems that come from your actions or misuse.

14 Governing Law and Disputes

These Terms are ruled by the laws of the State where Garage Doors King operates.

If a dispute happens, we will first try to solve it peacefully. If that fails, it may be decided by binding arbitration or in a court in our main business area.

This helps everyone know the rules and where disagreements can be handled.

15 Force Majeure

We are not responsible for delays or failures caused by things we cannot control, like natural disasters, strikes, power outages, internet problems, government rules, or acts of terrorism.

We will always try to notify customers if a force majeure event affects service.

16 Entire Agreement

These Terms, along with our Privacy Policy and any written agreements, are the full agreement between you and Garage Doors King. They replace any older agreements.

No other promises or verbal agreements change these Terms unless we put them in writing.

17 Severability

If any part of these Terms is found to be invalid or illegal, the rest of the Terms will still be valid and in effect.

This keeps the agreement strong even if one section cannot be enforced.

18 Contact Information

If you have questions, concerns, or requests about these Terms, you can contact us:

Garage Doors King
📧 [email protected]
📧 [email protected]

We try to respond as quickly as possible. You can email us anytime and we will help with questions or problems.